BSB51107 Diploma of Management    

The Diploma of Management has been created to reflect the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches.

What will you achieve from this course?
The Diploma of Management provides the skills and knowledge to encourage and support the development of a learning environment in which work and learning come together and the skills to lead and manage continuous improvement systems and processes within an organisation. The course also covers:

• Performance Management

• Management of customer service strategies

• Financial Management

• Project Management
  
  

This is a nationally recognised qualification.

How to gain your qualification faster
Recognition of Prior learning (RPL) is “the acknowledgement of the skills and knowledge” that you have gained through previous studies, work and life experiences. If RPL is granted, this will mean that you will not have to complete the study or assessments for a unit or units of competency.

How long does the course take?

You, the student, are completely in control of your own learning schedule. Learning online allows you the freedom to study at home, during your lunch break or from anywhere in the world.

---

Total nominal hours: 478 hrs | Full time load: 12hrs/wk | Full-time duration: 39 weeks
Maximum 12 months access to online course. (Approx. 10-20 hours to complete each unit)

---

Option 1- Pay Upfront    Option 2- Monthly Payments

When you choose to pay upfront for the Diploma of Business Administration, you will receive a 10% discount.    Choose this flexible option and you can start achieving today with a low deposit and affordable interest — free monthly instalments.

Course Cost $3800   Pay Only $3420   Save $380  Low Deposit $566  11 monthly payments $294

Units of study

You will be required to complete 8 units of study.

BSBCUS501A Manage quality customer service   
This unit describes the performance outcomes, skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

BSBMGT502B Manage people performance   
This unit describes the performance outcomes, skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

BSBMGT515A Manage operational plan   
This unit describes the performance outcomes, skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation's productivity and profitability plans. Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation's operational plan. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

BSBMGT516A Facilitate continuous improvement   
This unit describes the performance outcomes, skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

BSBPMG510A Manage projects   
This unit describes the performance outcomes, skills and knowledge required to manage a straightforward project or a section of a larger project. This unit addresses the management of projects including the development of a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learnt for application to future projects. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement

BSBRSK501A Manage risk   
This unit describes the performance outcomes, skills and knowledge required to manage risks in a range of contexts across the organisation or for a specific business unit or area. The unit has been designed to be consistent with AS/NZS 4360:2004 Risk management. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

BSBHRM402A Recruit, select and induct staff   
This unit is based upon WRRPM.2A Recruit and select personnel, endorsed in the National Retail Training Package, but has been customised with additional outcomes. It covers the overall planning of personnel recruitment, writing job descriptions, and recruiting and selecting staff. This role may be carried out by the manager or the task may be delegated to others.

This unit is related to BSBHR506A Manage recruitment, selection and induction processes and BSBHR502 Manage human resource management information systems. Consider co-assessment with BSBHR403A Process human resource documents and inquiries.

BSBHRM504A Manage workforce planning   
This unit describes the performance outcomes, skills and knowledge required to plan workforce strategies to achieve organisational goals and objectives. It includes aligning workforce objectives with business plans, analysing labour market trends and predictions, and designing strategies and succession plans to ensure a competent and appropriately diverse workforce is available to meet anticipated changes. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Employability Skills for BSB51107 Diploma of Management
The following table contains a summary of the employability skills for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on the packaging options.

Employability Skill  Communication                
     Industry/enterprise requirements for this qualification include:

• communicating with business contacts to promote the goals

and objectives of the business

• obtaining feedback from colleagues and clients

Teamwork    leading, planning and supervising the performance of team
members to develop team cohesion and to foster innovative work practices
Problem solving    accessing and assessing information for accuracy and relevance
• developing strategies for minimising risks
Initiative and enterprise    • identifying networking opportunities and developingoperational strategies to ensure the viability of the business
• instigating new or different work practices to improve productivity or service delivery
Planning and organising    • allocating work to meet time and budget constraints
• developing plans and schedules
Self management    • prioritising tasks
Learning    • participating in professional networks and associations to
obtain and maintain personal knowledge and skills
• systematically identifying learning and development needs
Technology    using business technology to access, organise and monitor
information

This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.

FREE Info Pack