Hotel Management Do you enjoy interacting with people?
If you do, you may want to become a professional in the field of hotel management. From staff and front desk management, to room service, food service and even activities management, this course provides broad-based, basic training for working in hospitality, accommodation, hotels, motels or resorts. It is a popular and substantial starting point for anyone wishing to gain employment in the hotel industry.
Aims of this course
On successful completion of the course you should be able to do the following:
Understand the range of hotels in operation and their management policies
Understand management structures and the way in which the workplace is organised
Draw a team of professional staff together to ensure quality delivery of these services, which requires a tremendous amount of skill and organisation.
Gain an understanding of the complexity of hotel management
Understand the importance of maintaining an overall system of control within a hotel
Develop knowledge of the complexities and management issues relating to front desk operations
Develop knowledge of hotel-related equipment and an understanding of linen service
Implement facilities and management systems
Implement and manage an activities service
Understand a range of food services offered in the hotel industry
